Category Archive for 'eBay Customers'

How to Leave Great Buyer Feedback

Wednesday, March 8th, 2006

So your buyer has paid on time, you’ve shipped them the item, and they’ve left you positive feedback. Everything is going great! You know that leaving your buyer some nice feedback will finish everything off, and make them glad they chose to buy from you.
When you see that little feedback box, though, you might […]

Creating eBay Selling Opportunities by Communicating with Your Buyer

Sunday, March 5th, 2006

One thing many eBay sellers neglect is to actually communicate with their buyers – not with some automated ‘suggestion’ system, but with actual person-to-person contact. If you can be friendly and sound nice, then you can make them think you’re doing them a favour while you make a few extra sales.
‘I Could Throw In…’
When […]

How to Get Help from eBay’s SafeHarbor Team

Thursday, February 9th, 2006

SafeHarbor are the eBay police department. If a buyer does something they’re not supposed to, then it’s SafeHarbor you should be reporting it to.
Non-paying Buyers.
This is the most common rule buyers break — it’s all too easy for them to just change their minds and try to get out of the auction. eBay, however, regard […]